How to Troubleshoot a Beko Washing Machine
Solid, reliable and well-priced, Beko washing machines have become a staple favourite choice with British families who, if they look after their machine properly, can expect to get at least 10 years working life out of the appliance.
Of course, there are exceptions to every rule, and now and again a Beko washing machine may well misbehave and let you down. Sometimes this could be due to your own human error, or – more likely – something has gone awry with the components of the washing machine itself.
Before you panic and start calculating whether you can afford a new washing machine, take a deep breath and consider other less costly options.
The first thing to do is take stock of the situation. If your Beko washing machine has a LCD display then it can “speak” to you and help you understand what has gone wrong.
Look to see if there is an error (or fault) code showing on the display, and note what it is. This code can help you to figure out why your machine has stopped working.
Next, you could try to clear the code by turning the washing machine off (at the wall), leaving it for a few minutes, then turning it on again. If the error code is still showing then use the code interpreter list below to get a rough idea of what is wrong with your Beko washing machine.
If the fault is something that you are not able to fix yourself (in other words a technical or mechanical issue) call a professional repair engineer from North West Appliance Solutions on 01925 377 977.
If you try to repair a broken washing machine yourself you may risk voiding your warranty or causing even worse damage to the machine.
Most Common Beko Washing Machine Error Codes:
C9
The Drum is unbalanced or the wash load is too heavy for the spin cycle to operate. Try removing some of the laundry from the drum. If the machine still won’t operate there could be a problem with the motor triac.
F9
Spin failure – similar to C9 this indicates a failure to spin during the washing machine cycle because the laundry load is unbalanced, too heavy or too light.
E10, E11, C1
These codes all indicate a problem with the water inlet. It means the machine has not taken in enough water to begin the wash cycle in the time allotted for this to happen. Sometimes this could be down to simply a kink in the fill hose, or the water inlet not being turned on. Check the water supply and if that’s not causing the problem then the water inlet valve is probably faulty.
E30, C3
These codes show that there is excessive water accumulating in the base of the machine, which has been detected by an anti-flood device. This means there is a leak in the machine and you’ll need professional help.
E40, E41
When you see these codes it means the washing machine door is not closed and latched properly. If you’re sure it IS closed, then there could be an electrical fault with the door lock mechanism.
E60
This code means the heating element in the drum has failed and will need replacing.
E80
This code relates to the programme selector, and indicates that the programme control knob is either broken, or stuck between two different cycle selections. Make sure the control knob is in the right place and if the machine still won’t work it means the switch is broken or there is an issue with the PCB (Printed Circuit Board).
E90, E91, E92, E93, E94
This set of codes indicate a communication error – the washing machine’s PCB is having a problem keeping tabs on the washing cycle. This generally means the PCB will have to be replaced.
EA0, EAO
When you see this error code your washing machine is telling you that the drum sensor has detected that the motor is unable to set the correct drum position required in the cycle. It probably means a new motor is required.
EB0, EBO
This code alerts you to a problem with the power supply to your washing machine. You can try fixing it yourself by unplugging the machine for around five minutes, then re-connecting it. If this doesn’t work check whether the wall socket itself is faulty. Still an issue? Then call an engineer because it may be a damaged power cable, faulty mains suppressor or the PCB that’s to blame.
EF0, EFO, EF3
You’ve overdone the detergent! Clear this code by cleaning out the detergent drawer and use less next time.
EH1
This code appears when there is an infrequent power supply. Check that the electrical socket you have the machine plugged into is not faulty, and look for kinks or tears in the cable. The cause may well be related to the PCB.
EH2
You’ll see this code if the voltage of the washing machine’s power supply is too high. This is caused by faulty electrics in the building – not the washing machine.
EH3
The opposite to EH2, this code shows the voltage is too low – similarly caused by faulty electrics in the building infrastructure.
EH20, EH21, C2
When you see this code it means the water has not drained out of the drum within the allotted time during the wash cycle. Check the pump filter and drain waste water pipe for blockages. If everything is clear then you’ll need an engineer to replace the drain pump.
If you encounter any problem with your Beko washing machine that is not listed here, don’t hesitate to contact NWAS for advice. Repair is far more cost-effective than replacement when it comes to keeping your trusty Beko machine working.
